DC / INTELLIGENCEAura

Intelligence connected to operations.

Aura receives, interprets, organizes, consults information, executes authorized flows and transfers to people what truly requires human intervention.

One conversation. Multiple operational layers.

Channels, business context, scheduling, CRM, databases, human service and reports can become part of one governed flow.

01

Channels

Defined responsibilities, permissions and escalation.

02

Context

Defined responsibilities, permissions and escalation.

03

Operations

Defined responsibilities, permissions and escalation.

04

People

Defined responsibilities, permissions and escalation.

05

Visibility

Defined responsibilities, permissions and escalation.